An organisation's guarantee that the product or service it offers meets the accepted quality standards. It is achieved by identifying what "quality" means in context; specifying methods by which its presence can be ensured; and specifying ways in which it can be measured to ensure conformance.

Source:EQAVET Glossary

4.4 - Three indicators to track learners’ achievements

Abstract

Individual learners’ achievements depend on a variety of factors: some of them are external, but
many relate directly to the quality of VET provision. The EQAVET framework offers three specific
indicators which can help you track learners’ achievements and use the data collected to improve the
overall quality of your VET provision.

3.4 - EU networks for VET providers: learning, exchanging, cooperating

Abstract

While your VET institution and its quality management system might be in perfect working order,
there is always something you can learn from others as a Quality Manager, especially in contexts
where many different providers and stakeholders come together. Participating in external networks,
especially at EU level, is a way to offer VET staff as well as students interesting opportunities for
learning, exchange and cooperation
, as well as to improve the quality of your VET provision.

1.3 - EQAVET system: an EU-approved framework for quality management

Abstract

EQAVET (European Quality Assurance Reference Framework for VET) is a framework for quality management in VET institutions comprising four common quality criteria and ten quality indicators.

This set of quality criteria and indicators, first introduced in 2009 by the European Union, is intended as a ‘toolbox’ that you can apply in your VET institution to further develop your approach to quality management while preserving the system already in place.

2.7 - Time Management

Abstract

Time Management is a key element of Quality Management. As Quality Manager, you should learn
to be familiar with the Triple Constraint, also called the Project Management Triangle. This is a
model that can be used to identify the key elements that describe the overall Quality of a project.
These elements are Scope, Cost, and Time.

1.2 - Plan – Do – Check – Act: four cyclical steps for quality control and improvement

Abstract

The PDCA Cycle is an iterative quality improvement model that you can apply to any aspect of the functioning of your VET institution. It consists of a logical sequence of four steps:

  • Plan: define a problem and hypothesize possible causes and solutions;

  • Do: implement a solution;

  • Check: evaluate the results;

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