Specific abilities, or capabilities, that an individual can possess and demonstrate in a measured way. Hard skills are demonstrable and quantifiable; individuals who possess hard skills can be tested to prove their capacity in each hard skill they possess. There are objective metrics that can be applied to the hard skill, not just subjective judgment. Furthermore, an individual's proficiency in any particular hard skill can be measured against the proficiency of other individuals who possess that same hard skill. Possessing a hard skill connotes mastery and an expertise within the individual to perform a specific task or series of tasks to complete a job.

Source: Recommendation of the European Parliament and of the Council of 23rd April 2008 on the establishment of the European Qualifications Framework for Lifelong Learning

4.6 - External Evaluation

Abstract

Feedback is often collected from students and from teachers and trainers, but, as a Quality
Manager, you should not underestimate the importance of having external feedback on the
activities and on the results of the training.

3.1 - Design the links with and engage the external collaborator

Abstract

To enhance the quality of education and make your VET institution a dynamic educational
environment, it is important to design links with external collaborators, but also to engage them in
your educational practices. As Quality Manager, you should be aware that, for VET providers,
cooperation with external stakeholders and in particular the world of work is a key activity with
many different benefits for the quality of the training.

2.8 - Design of the Training Methodology

Abstract

The training methodology deals with the methods aimed to design and implement training. To be
able to identify and correctly implement the training method best suited to the goal of the
Training Course is a fundamental step in the quality management of an organization. As Quality
Manager you should appoint a responsible person in charge to study and research the best suited
training methodologies that exist, and to adapt them to the specific needs of his/her organization.

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